What If You Don’t Have A Primary Doctor?

Have you noticed, the first thing you’re told to do if you think you have COVID-19 is to contact your primary care physician? A primary care physician is a doctor who provides both the first contact for a person with a health concern as well as continuing care for a variety of medical conditions. But, what about the people who don’t have a primary care physician? What do they do?

If you find yourself in that category, or know someone who does, here are three things you can do.

Find a Doctor

If you don’t have a doctor and are on our company’s medical plan, now’s the time to find one and BCBSKS makes it easy. Simply click here to get started.

If you’re not on the company medical plan and are concerned you may have the COVID-19, you can use the CDC Self-Checker or call your state’s health department.


Telehealth is a fast, convenient way to see a doctor virtually.

If you are on our company’s medical plan through Blue Cross/Blue Shield of Kansas, you can have a live visit on your computer or mobile device with a doctor at a time that works for you. Blue Cross provides telehealth services through American Well (Amwell). With Amwell, registration is FREE, and the cost per visit is less than an emergency room, urgent care, or even an in-office doctor visit. It’s easy-to-use, affordable, private and secure.

There are three ways to get started:

  1. Download the Amwell app on any mobile device
  2. Signup on a computer at bcbsks.com/telehealth
  3. Call 844-799-9681 (844-SEE-DOCS)

CDC Self-Checker

To help people that can’t get in to see a doctor, or don’t have one, the U.S. Centers for Disease Control and Prevention launched an online tool to help people make decisions about what to do if they have potential symptoms of COVID-19.

Learn more about what it is and how to access it here.

Now’s The Time

If you don’t have a primary care physician, the situation with COVID-19 is a good reason to get one, even if you don’t have any symptoms. You can save time AND money simply by having a primary care physician and visiting them once a year for an annual exam. Avoid long delays and expensive visits to the ER, or trying to get through it on your own by getting a primary doctor today.